The security secret word (also known as the central station passcode) is used in alarm situations when the central monitoring station calls the emergency contact(s) to verify an alarm. It validates that the person answering the telephone is authorized to take the call. When an alarm is sent to a…
Managing System Keypad Codes
The Master keypad code and the secret word was set up by the technician at the time of installation. The Master keypad code has full access to all the security options available to the subscriber. Keep this code safe. Additional keypad codes can be added to the system for other…
Adding a Keypad Code
From the App Select More > Keypad Codes > ‘+’ icon > Enter your current master code > Enter your new code From the Touchscreen From the Home screen, tap the Settings app. Enter the Master keypad code. The Settings menu is displayed. Tap Security > Manage Keypad…
Editing a Keypad Code
From the Home screen, tap the Settings app. Enter the Master keypad code. The Settings menu is displayed. Tap Security > Manage Keypad Codes > Edit (beside the code you wish to edit). The edit keypad code screen is displayed. Enter new keypad code details as needed.…
Understanding and Managing Duress Codes
The Duress keypad code is used to disarm the system and send a silent alarm to the central monitoring station. It gives the appearance of disarming the security system if an intruder is forcing you to disarm your system. IMPORTANT: By default, the Duress Code is disabled. To enable and…