To arm the system, the touchscreen requires that a sensor zone be turned off (bypassed), if it has any of the following troubles: Sensor Tamper Detected Sensor Communication Failure It is NOT necessary to bypass for other troubles. Instead, you must acknowledge the trouble before arming the system. Note: Fire/smoke…
Arming Modes
You can arm your system in one of three modes: Arm Away Arm Stay Arm Night The system uses the arming mode to determine how to react to events sent by the sensors. Depending on the arming mode, the system can delay sending an alarm and wait for the user…
Arming Your System
The system is armed and disarmed in the same manner regardless of the mode. You can arm the system via the touchscreen or mobile app using a valid keypad code. Regardless of the user interface used to arm the system, if you are leaving the premises, you must leave during…
Testing Your Security System
At least once per month, test your security system to ensure that it is working dependably. By default, the system lets you test the alarm without sending a signal to the central monitoring station, however, you can choose to report your alarms to the central monitoring station to ensure end-to-end…
False Alarms
If you accidentally set off your alarm, you will be able to cancel any action taken by the monitoring station by providing your secret word to the operators. For more information on what happens when an alarm happens on your system, click HERE. Option 1 Wait for the Central Monitoring…
The Central Monitoring Station
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Understanding Alarms
When an alarm is tripped an audible alert is sounded. From that point, you have 30 seconds to enter your keypad code or an alarm will sound. If a valid keypad code is not entered once the audible alarm is generated, a message is sent to a central monitoring station.…
Smash and Grab Attacks
Your security system communicates continuously (via broadband and cellular) with the monitoring servers. There is the possibility that an intruder will attempt to defeat your security system by destroying the touchscreen, e.g., Smash & Grab. This is not an effective way to disable the security system. The system detects a…
What Are Security Zones
Each security sensor associated with your touchscreen is assigned a zone function at the time of installation. The zone function indicates how the touchscreen should interpret the signals from the sensor when it is armed or disarmed. The sensors communicate wirelessly with your touchscreen. The following table describes the security…