To change the notification settings for a rule: From the main page of your app, click the “Automations” option in the menu bar at the bottom of the screen. A list of scenes and automations will be displayed. Click any existing scene or rule to modify it. After clicking…
Adding or Modifying a Scene
Scenes are rules that can trigger multiple device types at the same time. For example, clicking the Good Morning scene can disarm your security system or set your automation to home mode, turn on your kitchen light, unlock your door, and set your thermostat to 70 deg. You can create…
How to Change Username and Password
From your mobile app, select “More” from the bottom menu and choose “Account”. You can modify the username and/or password from this page.
Can I Move One of My Cameras
You can relocate your cameras anywhere in your home that has a wireless coverage. Simply unplug the power chord and relocate the camera to the desired position. If you do not have video after moving your camera, move the camera back closer to your home router. NOTE: If you camera…
Adding and Modifying Rules
Rules triggers that you can set up to tell your devices to do different things. For example, tell your lights to come on at sunset, tell your doors to lock when your system is armed, or tell your camera to take a picture when your door opens. Rules are different…
Can’t View Cameras
Most viewing issues are simply connectivity problems. If the touchscreen loses connectivity with the camera while displaying live video, the following message is displayed: “The system is having trouble connecting to your camera. Press OK to try to reconnect.” If the issue persists, check the following: Confirm that the camera…
Forgot Username or Password
If you forget your username and/or password, you can recover them by clicking the “Help” button on the login screen of your app and follow the onscreen prompts to reset your credentials. NOTE: You will need to know the email address and phone number associated with the account to recover…