To arm the system, the touchscreen requires that a sensor zone be turned off (bypassed), if it has any of the following troubles: Sensor Tamper Detected Sensor Communication Failure It is NOT necessary to bypass for other troubles. Instead, you must acknowledge the trouble before arming the system. Note: Fire/smoke…
Arming Modes
You can arm your system in one of three modes: Arm Away Arm Stay Arm Night The system uses the arming mode to determine how to react to events sent by the sensors. Depending on the arming mode, the system can delay sending an alarm and wait for the user…
Arming Your System
The system is armed and disarmed in the same manner regardless of the mode. You can arm the system via the touchscreen or mobile app using a valid keypad code. Regardless of the user interface used to arm the system, if you are leaving the premises, you must leave during…
Low Power Mode
The touchscreen runs on A/C power and must be plugged into a wall outlet at all times. The touchscreen has an emergency back-up battery to ensure that your security system continues to communicate alarms during power outages. When A/C power is lost, the touchscreen places itself in Low Power mode.…
Viewing Your Account Information
From the Settings menu, tap Advanced Settings > Account Information. The Validate Account Information screen is displayed. Contact Customer Care if any corrections or changes needed. Tap Return to Menu to return to the Advanced Settings menu.
Viewing Zone Event History
All zone events are recorded by the touchscreen, whether or not the system is armed or the zone is turned off. Tap the Security app on the Home screen. The Arm System tab is displayed. Tap the History Tab – the zone event history is displayed
Configuring Hometones and Volume Levels
There are several options for configuring the sounds emitting from the touchscreen: Choose the sounds the touchscreen plays when a security zone is faulted or cleared (Hometones). Set the volume at which the touchscreen sounds are played. From the Settings menu, tap TouchScreen > Sound Configuration > Hometone Configuration. The…
Set the Touchscreen Language
You can change the language used by the touchscreen when displaying apps, menus, and dialogs if your service provider has configured the touchscreen with more than one language. From the Settings menu, tap TouchScreen > Language. Tap the desired language and tap Apply. The touchscreen must reboot for the setting…
Set Audible Feedback (Tones and Chimes)
By default, the touchscreen makes a sound any time you tap on the screen. This audible feedback can be disabled. From the Settings menu, tap TouchScreen > Audible Feedback. The Audible Feedback screen is displayed. Select No from the Provide Audible Feedback drop-down menu to disable feedback sounds or…
Cleaning Your Touchscreen
The touchscreen can be hard to clean without accidentally pressing buttons; even accidentally arming or disarming the system. From the Settings menu, select TouchScreen > Clean Screen. The Clean Screen is displayed. Tap Clean Screen to display the Cleaning screen for 30 seconds. Note: You have 30 seconds to…