What happens when the SD card gets full? Video segments on the SD card are overwritten (oldest first) Can I record continuously for more than seven days? No. Seven days is the maximum amount of recording time allowed. Video that falls outside the preceding seven days will be deleted. Does…
Troubleshooting TVR
What if an “SD Card corrupt” trouble appears on the touchscreen or Subscriber Portal after initially inserting the SD card? Make sure that the SD card is not locked. Ignore the trouble. This trouble will clear when recording begins. If the touchscreen is not able to reformat the SD card,…
Saving Video Files to a USB Drive
Video on the SD card is encrypted and can only be viewed on the touchscreen. To view videos on another device, you can export video in one-hour segments to a USB drive by doing the following: Insert a USB drive into the USB port on the side of the touchscreen.…
Deleting Recorded Video from the SD Card
You can delete the recorded video on the SD card from the touchscreen. This action deletes everything from the SD card (i.e. reformats the SD card). IMPORTANT:Your videos will be permanently deleted. Open the Cameras app. Tap View Recorded Video. Tap Settings. Tap Delete All Recordings.
Playing Back Recorded Video
The video playback screen can be accessed at any time, while video is recording or after recording has stopped. The screen has three sections: the Media Player, the Events Panel, and the Recordings Timeline. You can select previously recorded video segments to play back by sliding the timeline selector left…
Recording Video from Another Camera
Video can only be recorded from a single camera at a time. If you are recording from one camera and you wish to record video from a different camera: Return to the camera thumbnails screen Tap the icon on the camera from which you want to record. If another camera…
Getting Started with TVR
You can record video from only one camera at a time: Close the Cameras app on the touchscreen (if it is already open). Verify the SD card is unlocked and insert it into the SD card slot on the side of the touchscreen. Open the Cameras app on the touchscreen.…
TVR Prerequisites
IMPORTANT: When using the SD card for TVR, the SD card will be reformatted and all data will be permanently deleted from the card. Back up any data on the SD card before using the SD card for TVR. The following camera are supported for use with TVR 1. Compatible…
Adding a New Sensor or Zone
New sensors must be added to your security system by a licensed and trained security installer. To have any of the following devices installed, contact your service provider. Door/Window Sensor Motion Sensor Smoke/CO Sensor or Smoke Listener Glassbreak Sensor Water Sensor Keypads
Changing the Order that Security Zones are Listed
If you have a lot of sensors, you might have to scroll down to see them all in the screens that manage and report on security zones such as the Arm System tab and the Dashboard tab of the Security app. You can designate more important sensors to always be…