When you delete a sensor, Touchstone disables any rules that reference the sensor. To delete a sensor, click SETTINGS on the toolbar to display the settings page. Click the type of sensor that you would like to delete to display the sensor’s settings page. Click the icon next to the…
Adding a Sensor
Sensors can be added to your system during activation, or at a later time. If you want to add a sensor that was not included with the original Touchstone package, make sure your service provider supports it. Note: If you are attempting to pair a sensor that has been previously deleted…
Managing Sensors
Your Touchstone system supports the following sensors. Click HERE to view the activation page where you can view guides for individual devices. Door/Window Sensors Motion Sensors Carbon Monoxide Sensors(CO) Water/Flood Sensors The main page of the Subscriber Portal displays the status of all your sensors: If the sensor icon is…
Subscriber Portal – Main Page
The Subscriber Portal is the control center for your system. This portal is where you will configure your rules and modes, as well as check system notifications and view saved videos and images. The main page is broken into the following parts: Toolbar: This is the main navigation for the…
Subscriber Portal – Log In Screen
Your Subscriber Portal supports the following browsers. Windows Vista: Internet Explorer 8 and 9, Firefox 16+, Chrome 23+ Windows 7: Internet Explorer 8 and 9, Firefox 16+, Chrome 23+ MAC OS 10.5.1 and 10.6: Firefox 16+, Chrome 23+, Safari 6 NOTE: IF YOU HAVE A POP UP BLOCKER ENABLED FOR…
Managing Your Hub – LEDs
The LEDs on the HUB give you an at a glance overview of what’s happening with your system at that time. They also provide critical troubleshooting information. Familiarizing yourself with the LEDs will allow you to identify potential issues with your system quicker. POWER Off – No…
Defaulting the CLIP Motion Detector
To default the CLIP Motion Sensor, remove the cover by loosening the screw at the bottom of the unit to expose the circuit board and battery. Remove the battery and press and hold the tamper spring. With the tamper spring held down, insert the battery, immediately release the tamper spring,…
Defaulting the Visonic Pet-immune Motion Detector (NEXT-K85-SMA)
Open the cover by loosening the small screw at the bottom of the sensor and expose the circuit board and remove the circuit board. Locate the battery on the back side of the board and remove it. With the battery removed, press and hold the tamper spring. Reinsert the battery…
Defaulting the Visonic Water Sensor (MCT-550 SMA)
To default the Water Sensor, remove the cover by loosening the screw found at the top of the unit. Remove the battery and depress the tamper spring. Reinsert the battery, immediately release the tamper spring, and press and release the tamper spring again. The LED on the sensor will begin…